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Disputes and Debt Recovery

10 Tips for improving your cashflow...
07 October 2009

1. Know your customer. It is vital that you have documentary proof of who you are trading with especially if credit terms are given. Seek references and ID.

2. If it is a new or unknown customer, ask for payment in advance until you are happy that they are good payers.

3. Have...


How to handle a dispute
05 November 2009

What may start off as an initial complaint may quickly escalate into something much larger and possibly more expensive if not handled carefully. How a complaint or dispute is handled in its early stages may have implications later on if the matter “becomes litigated”. A court may...